Repair / Service of the Main Radio / Navigation Unit 86140-02C40 Installed in Toyota Corolla (2019–2023)
Toyota part number on the label: 86140-02C40
Panasonic part number: CV-RS69E1AE
How to Order a Repair Service
- This service covers the repair of your existing radio / navigation unit.
- You must remove the faulty unit from your vehicle and ship it to our service centre for repair. International customers must arrange the shipment independently using a courier of their choice and cover the shipping costs in both directions. Please include a note with your email address inside the parcel.
- Orders are processed during our regular business hours: Monday to Friday, 8:30 AM–4:00 PM (CET/CEST).
- After the repair, every unit undergoes rigorous testing on our specially developed CAN bus test bench to verify that all functions operate correctly.
- The repair service comes with a 2-year warranty!
Important shipping information: Please send the unit to our service centre at your own expense. The customer is responsible for shipping costs to and from our facility.
How Much Does the Repair Cost?
The repair cost depends on the type of fault. The exact cause can only be determined after the unit has been inspected at our service centre. We provide a free diagnosis and repair quote. Once you receive the quote, you can decide whether you would like us to proceed with the repair.
Toyota Corolla – Radio / Navigation Unit (86140-02C40)


Common Faults and Symptoms:
- Radio controls not working – the unit does not respond to button presses.
- Android Auto Communication Error 13 – The car's software has failed Android Auto security checks. Make sure the vehicle's date and time are set correctly.

- Apple CarPlay not working.
- Android Auto not working.
- Apple CarPlay will not connect.
- Android Auto will not connect.
- Black screen.
- White screen.
- USB port not working.
- Touchscreen not responding.
- Unable to connect to Bluetooth.
- The unit restarts when Bluetooth is activated.
- The Toyota logo appears during startup, but the system keeps restarting (boot loop).
+48 570 570 580
info@fabryczne.pl
Service Centre Address:
FABRYCZNE.PL
Pomorska 17B
84-230 Rumia, Poland
Customer Questions (FAQ)
Questions submitted by customers through our enquiry form, together with our answers, will be published here.