If you live outside of Poland and would like to have your factory car radio or navigation unit professionally repaired by NavigationRepair.com, the process is simple. Follow the steps below to ensure your device reaches us safely and can be repaired as quickly as possible.

navigationrepair.com

Step 1 – Remove the Unit from Your Vehicle

Customers outside Poland are responsible for removing the radio or navigation unit from their vehicle before shipping it to us.

Please send only the device that requires repair unless we specifically ask for additional components. If possible, include a short note describing the fault or symptoms you have experienced. This helps our technicians diagnose the problem more efficiently.

Step 2 – Pack the Device Securely

Electronic devices should always be packed carefully to prevent damage during international transport.

We recommend that you:

  • Wrap the unit in several layers of bubble wrap.
  • Use a strong cardboard box that fits the device properly.
  • Fill any empty space inside the box with packing material so the device cannot move during transit.
  • Seal the package securely with strong packing tape.

Proper packaging helps protect your device from damage while it is being transported.

Important!

Please make sure to include a note inside the package with your email address clearly written on it. This is essential so we can identify your device and contact you regarding the diagnosis, repair progress, payment, and return shipping.

Step 3 – Ship the Package to Our Service Center

All customers outside Poland must arrange and pay for shipping to our service center themselves.

Please send your package via a courier service to the following address:

NavigationRepair.com
Pomorska 17B
84-230 Rumia
Poland

Please make sure your package includes your contact details so we can identify your repair upon arrival.

Return Shipping and Payment

Once your device has been repaired, we will contact you regarding the return shipment.

Depending on your location, we can either:

  • ship the repaired unit with cash on delivery (COD) where available, or
  • arrange payment using a convenient electronic payment method before dispatch.

We will agree on the most suitable payment option with you before returning your repaired device.

Need Assistance?

If you have any questions about shipping, packaging, or the repair process, our team will be happy to help.

Please contact us at:

info@fabryczne.pl

We look forward to repairing your factory radio or navigation system and returning it to you as quickly as possible.