NTG 5.5 HUE Service – Mercedes C-Class, S-Class, G-Class, E-Class, CLS, GLC | Radio / Navigation Repair

Mercedes-Benz NTG 5.5 HUE Repair – Radio & Navigation Service

Professional repair of Mercedes-Benz NTG 5.5 HUE head units installed in Mercedes-Benz vehicles.

We repair factory radios, multimedia systems, and navigation units responsible for screen operation, audio, GPS, Apple CarPlay, and Android Auto functionality.

We specialize in diagnostics and repair of COMAND / NTG 5.5 modules used in Mercedes-Benz vehicles manufactured between 2016–2024.

Mercedes-Benz Models Equipped with NTG 5.5 HUE

C-Class:

• 205 C-Class A205 (2018–2023)

• 205 C-Class C205 (2018–2023)

• 205 C-Class S205 (2018–2023)

• 205 C-Class V205 (2018–2023)

• 205 C-Class W205 (2018–2023)

CLS:

• 257 CLS C257 (2018–2020)

E-Class:

• 238 E-Class A238 (2017–2020)

• 238 E-Class C238 (2017–2020)

• 213 E-Class S213 (2016–2020)

• 213 E-Class V213 (2016–2020)

• 213 E-Class W213 (2016–2020)

G-Class:

• 463 G-Class W463 (2018–2024)

GLC:

• 253 GLC N253 (2018–2020)

S-Class:

• 217 S-Class A217 (2018–2020)

• 217 S-Class C217 (2018–2020)

• 222 S-Class V222 (2017–2020)

• 222 S-Class W222 (2017–2020)

• 222 S-Class X222 Maybach (2017–2020)

Not Sure if Your Vehicle Has NTG 5.5 HUE?

Contact us — we will verify compatibility using your VIN number and confirm the multimedia system version installed in your Mercedes-Benz.

How to Order the Repair Service

This service is for the repair of your NTG 5.5 HUE unit.

• You will need to remove and ship the faulty module to us for repair using the shipping label/code we provide (InPost parcel locker service), or visit our workshop for professional removal.
• Orders are processed during our standard business hours: Monday–Friday, 8:30 AM – 4:00 PM.
• After placing your order, we will send shipping instructions and the shipping code via email.
• If you do not receive the email within 6 hours (during business hours), please check your spam/junk folder first.
• If you still cannot find the message, contact us at +48 570 570 580.
• After repair, all modules undergo rigorous testing on our dedicated CAN-bus-powered test bench to verify correct operation and functionality.
• Warranty for the completed repair service: 2 years.

How Much Does the Repair Cost?

The repair cost for NTG 5.5 HUE units depends on the type of fault, which can only be diagnosed in our service center.

By sending us your unit, you receive:

* Free diagnostics

* A repair quotation

* The option to decide whether you want us to proceed with the repair

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Mercedes NTG 5.5 HUE

Mercedes NTG 5.5 HUE Common Faults:

• Black screen
• Cooling fan works only
• Logo reboot / boot loop
• Image distortion
• Anti-theft code reading
• Failed software update – bootloader mode

Additional Services Available for This Model

• Software updates
• Navigation map updates
• Android Auto activation
• Apple CarPlay activation

Previously Repaired Unit Numbers:

Head Unit Compatibility List:

A2139001336 compatible with: 190, 205, 213, 238, 257, 290
A2139002225 compatible with: 190, 205, 213, 238, 257, 290.  
A2139009029 compatible with: 190, 205, 213, 238, 257, 290